Dear Member:
As the novel coronavirus (COVID-19) begins to have an increased impact in our state, it’s important to our Management Team and our Board of Directors that we connect with you to share more about the steps we’re taking across our Credit Union to keep you, your family, and our employees healthy.
The health and safety of our members and employees is our top priority, and we will continue to monitor this ever-changing public health situation.
Our branches are cleaned and sanitized daily and we are increasing the frequency with which we disinfect surfaces, apply hand sanitizer and wash our hands.
We’re also ensuring our employees have the information they need to stay healthy. If wait times increase slightly as we strive to ensure everyone’s health, we apologize for the inconvenience and we appreciate your patience.
We want to assure you that we are closely monitoring the COVID-19 Coronavirus outbreak. Our Board of Directors and Management Team are ready to ensure our service to you is uninterrupted and remains at the highest level possible. Currently, all our branches remain open and are operating on normal business hours. If this should change for any reason, we will let you know via email, notices on our website, and social media.
You can call us at 1-800-967-1709 as opposed to visiting a branch. We also encourage you to take advantage of our remote services, allowing you to access your accounts from the comfort of your office, home or anywhere:
- Virtual Branch
- CCU On the Go Mobile App
- Mobile Deposit – take a picture of your check with in our CCU on the Go Mobile App
- PopMoney (send person-to-person payments using an email address or a phone number)
- Bill Pay (pay nearly any bill with this free service)
- ATMs
These free and secure services allow you to access your accounts in the ways most convenient for you.
As this situation evolves, we will continue to monitor the spread of the COVID-19 Coronavirus and notify you if there is a change in our operations that could affect how we serve you, our members.
Co-op Credit Union wishes good health for you and your family.
Thank you for your membership.
