Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This year, the FTC has gotten thousands of reports — including many from older adults — about scammers pretending to be Spectrum to try to trick people out of their money or personal information.
Here’s how the scam often works: You get a phone call, recorded message, or text with an offer to lower your monthly payments. The caller — or the person who picks up when you call the number they give you — says you need to “prepay” part of your bill to qualify. They tell you to pay using gift cards because they’re partnering with a company for a promotion, and to call them back with the gift card number. Once you do, they collect that and other personal information over the phone.
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**This article is courtesy of the Federal Trade Commission
